WE QUIETEN THE OPERATIONAL WORK OF A BUSINESS RETURNING UP TO FIVE HOURS AND THE GREATER PART OF A FOUNDER'S COMPOSURE

· Receives and handles enquiries around the clock, without pause;

· Replies at once to the usual questions: price, availability, terms;

· Checks data in the CRM or database in real time

· Advises, qualifies leads and carries them through to a booking or appointment;

· Works with text, voice messages, documents and PDFs;

· Eases the load on the sales team and lifts the conversion of inbound enquiries

· Means — it stands in for two or three first-line administrators, a considerable annual payroll;

· Time — a reply to the client within ten to thirty seconds rather than minutes and hours;

· The team's attention — managers attend to commissions, not to repeated questions;

· Lost enquiries — clients no longer drift to competitors over a slow reply.